Why you should not sign up to use PastorsLine
Let’s be honest. Our PastorsLine dashboard offers so much that at times, it feels overwhelming. Here are some options to consider.
Is this enough to convince you not to move forward? Let’s check.
PastorsLine is not the platform for you right now if you are looking for a “2-door sports car” and an older, bigger SUV utility vehicle may not do it for you.
We prefer to think of PastorsLine as a vintage truck. The engine is superb. The craftsmanship is solid. In fact, we’ve been tinkering with its performance and features for a few years, not based on what we think you need but based on feedback from hundreds of churches. As a result, PastorsLine has become very powerful and useful.
Here are things we do that others may not do well.
- 2-way integrations with CCB and Planning Center. MailChimp is next on our list.
- Multiple users with some advanced controls.
- Multiple numbers to avoid the ‘inbox madness’.
- Some multicampus options: go beyond just one account while keeping connected to your campuses/departments.
- LandLine SMS: text-enable your church landline and reuse a number that your church already knows.
- NEW - We’ve just launched multiple keywords per campaign. Imagine being able to set up several keywords (e.g. Pray/Prayer) to trigger the same campaign, in order to catch errors or to allow you to use different words for branding purposes.
- Digital Connect Texts: because digital connect cards for guests are dead.
- Though texting is what we focus on, having the option to send a voice broadcast or receive a call might be of value to your ministry. You can call out on the numbers from the desktop and not your personal cell phone.
- Our pricing is very competitive at the moment. This might change in the future, so now is the time to lock in our rates. You get most of the features without having to pay an add-on fee.
And so much more…
However, the time spent on performance meant that the overall comfort suffered. The suspension springs are worn, so things get a little bumpy at times. The seats and exterior paint job are a little dated, so our web app doesn’t look as fresh as it could. The mobile app was still stuck in phase 1.
On the flip side, our church partners who use PastorsLine love what that vehicle can do for their church communication.
Essentially, PastorsLine is a workhorse for a fraction of the cost.
The good news is that for the next 3-6 months, we are putting a lot of TLC into that very area: the aesthetics. Of course, we will continue adding useful features as we think of ourselves as problem solvers: partnering with your church to bring more people closer to Christ. But comfort is important, too. When communication is comfortable, people tend to be in touch more, and that’s what we’re about—easily done, quality communication to build strong relationships.
So, here’s what we’re doing to improve things:
Cleaner Web Application that works across all browsers
We are working on a cleaner UI and better flow for our desktop app—same power but designed to minimize the overwhelming feeling and your learning curve. Our focus will initially be where most of the communication happens—the Inbox. Then we will move to the other areas. Here are a few samples of what we would be doing.
Mobile App …
By Q1 or Q2 2019, we plan on re-launching our mobile application to utilize more native features (Phase 2). This is a huge project (complete recode). It's already in progress and we are excited to give you a cleaner way to communicate with your members and visitors from your mobile devices. The initial versions will focus on sending and receiving messages. Later versions will include calling and other campaign options. We want you to be able to manage most or all aspects of your account from your mobile device by 2020.
So what does your church communication need right now? A utility vehicle that can do more or something else? If the former, we are your best investment that will keep giving—with the big bonus that you can influence changes.
Update 2019: Changes are coming soon!!!
New lookWe recently re-skinned our legacy PastorsLine app by applying basic UI and UX fixes. This fix is a short-term solution. We are continuing to rebuild our entire app from the ground up. The newer version is still in beta, and we are tweaking it weekly. This rebuild will include new features.
Why the reskin?We recognized that rushing through a rebuild doesn’t add value to you, but we also recognized you need a better experience now in how the app behaves and how easy it is on your eyes. We hope these tweaks will help you and your team with your current day-to-day texting as we continue to commit to doing a full revamp in the coming months. Please report any issues you see.
Thanks for checking out our new hub.
It’s in early beta testing. We are still working on tweaks to complete our “Phase 1”.
Before using it for a large campaign, send yourself a test message, and then reply to it. Send a small group test…just to be sure it works as expected.
Please provide feedback (bugs or features) here –> https://feedback.pastorsline.com/
We require another week to completed all the modules before we can release it to you.
Option to handle your duplicate data within PastorsLine 2.0
Milestone 9 of 14 done. Milestone 10 is in progress. ETA May 20th for beta testing. Maybe sooner.
Here’s a preview.
We are on milestone 9. New ETA for beta testing is May 15th. Here’s a video update.
We apologize for the delay.
As of April 15th, 2019, we are on milestone 8 of 14 for our new Hub (communication hub – Inbox). It’s a major revamp. It started out in September 2018 with our designer and front-end developer, but we are closer towards the end than we ever were. The earlier milestones were the most challenging. New projected date for beta testing is May 15th.
Phase 1 covers a revamp of our inbox now called the “Hub” which should allow you to do most of your messaging, voice, groups, and contact management from this single center.
Later phases will cover other modules like the full contact page, groups, voice suite, campaigns, etc.
We are committed to ensuring we create a modern, fast app. Thanks for your patience.
Our aim is to complete our new, redesigned, communication hub inbox named The Hub.
* In the newer, revamped web app, you should have the ability to do everything you already do in our current version of the PastorsLine Inbox .
* You should be able to manage groups, contacts, and voice from The Hub.
* You should have access to our improved, top navigation flow.
* You should be able to work across all major browsers (Safari, Chrome, Firefox, and Edge).
The PastorsLine platform is a church-driven, bulk texting platform developed and managed by church ‘insiders’. We know churches intimately. We’ve attended them, been part of their management teams and worked with them for many years. Our goal is to serve you by helping you spread the Good News of Jesus Christ. We’ve positioned ourselves to be your in-house, IT team for solutions to your communication issues. In addition to everything our platform can do, our partners love our responsiveness to their needs and fast tech support.
I honestly never realized how many people must have been trying to text our landline all along! We never advertised our landline as a number you could text, but we have gotten multiple members of our congregation and even guests from some of our events to send us texts saying, ‘Thank you for this and that’, and it has been really great to see!
Joy Christian, Center,
St. Cloud, MN
For us [a PastorsLine text-enabled church landline] has been huge for people to be able to text the number they already knew for our church. It means they don’t have to remember two different numbers when they are looking to try and get in touch with us. Most people don’t even realize its mostly an automated process.
Connections Pastor, The Exchange
The land line is more familiar with our congregation. When we texted from the other number, some would inquire about who was sending the text as the number was unfamiliar, and we did not use it frequently, so by the time we sent another text, some had forgotten the number.
Myrna and Peter Rohdin
New Life Fellowship Church, Elmhurst, NY
PastorsLine has been a fantastic tool which has enhanced communication with out church family. As with any tool, the secret is in learning how to use it effectively. I have been most excited when I see my church members telling their very own unchurched friends to text “PRAY” to our pastorsline number and have them join our prayer sessions.
Pastors, RGF Church
PastorsLine has totally changed not only my workflow, but it's taken our "personal" factor up 10x! Just with our welcome process, we have gone from a 40% READ rate to a 40% CONVERSATION rate. That's just crazy!
So thanks 🙂
The text message bible study invites are working great. We saw a huge increase from 5-6 to 10-12 and the numbers stayed consistent.
When we finished our evangelistic event in Houston, 70% of those who were baptized, communicated with me through PastorsLine...it had a big influence.
Evangelist, End Time Hope
I belong to a Church Communications group on Facebook, and you were highly recommended. We signed up with you over others because we are a multi-generational church and you have an ability to reach people on landlines.
The personal and almost immediate assistance at [PastorsLine] is so great! We feel valued and important! We love that it is church-based!!! … Jason and the team at [PastorsLine] are always ready to help, make things better, and they also welcome feedback.
Pastor @ College Drive Church
Sending and receiving texts from our landline number is the #1 feature that ensures visitors and members can engage with us on the most relevant means of communication there is right now. Having one number to advertise, simplifies all graphics, ads, announcements, etc. for us, as well as for those we're trying to reach. I use PastorsLine EVERY DAY. It's changing the way we engage with our members - it's both easier and more effective.
“[PastorsLine is] a huge answer to something we’ve been looking for. I was able to send a template with a field merge by scheduling it... ”
Dr. Matthew Robinson
““...the guest connection card...We had a great response -- people whose names and contact info we might not have captured otherwise. Our autoresponder directs them to our Welcome Center...where we have a gift...with their name on it."
"Baptism Worship Service Reminders - bulk texting—we were blown away by the number of people who showed up."
Dir. of Admin.
By using the same phone number for texting and calling you get people to remember your phone number. When it comes the time that are ready to reach out to us they know the phone number.
It’s honestly the best feature that we have utilized. Being able to give one phone number for voice and text simplified our process.
Pastor Gateway Church, Ashland, KY
We hired [PastorsLine] to assist us in a new “Small Group” initiative we were launching at our church. The tools they provided us with helped us monitor and take action on hundreds of responses. Our workflow was cut in half and our ability to track, monitor and follow through with the data gathered more than doubled.
Associate Pastor, New Believers
At first, the landline feature seemed like it would overload the church secretary since everyone would have the church phone number saved in their phones. This has not happened! People are simply interacting with our events better than ever before! We love the landline feature.