May 1, 2018

Inbox: Undeliverable message filter

Even though we always showed you which messages were delivered, queued or failed, this was only seen if you opened specific conversations or if you visited the report section. Now, we’ve made our failed message badge more visible so you know exactly what went out and what didn’t. The failed message badge is a red triangle with an exclamation point inside. It will appear at the side of any unsent message. Open the message for more info as to why the failure happened. We also added an undeliverable message filter at the Inbox: you can filter for all failed messages with one click. Great way to see recent failed messages and address them (resent, delete or edit the phone number).

 

Learn more…

Web App (V1), Inbox

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