Your ministry’s goal is connecting, reaching, and engaging with a mobile generation through text for your ministry. To fulfill your goal, you need to know when messages don’t get through—either because you sent a message and it failed or your account did not have enough message credits. At PastorsLine, transparency is important to us as it’s critical for your communication.
Even though text messages have a 97% open rate, your contacts can’t open a message they don’t receive.
If that message is a timely one (like a bulk text, telling 500 people your weekend service was cancelled due to weather), it is essential to know you need to contact one or two of them personally, so they don’t show up.
And when you come to send that ‘weather cancellation’ message, you don’t want to find out at the last minute that you don’t have enough message credits to text your ministry.
Our PastorsLine system alerts mean that you can always have enough message credits and that your contacts will always receive the needed information (in one form or another).
The text message went through on our end, but we haven’t yet received confirmation from the contact’s mobile carrier.
Done and dusted.
Failed or Undelivered
There was an issue, so we’ve flagged it for your follow-up.
The failed message badge will appear at the side of any unsent message.
There is also an undeliverable message filter at the Inbox: you can filter for all failed messages with one click.
You get this feature and so much more...
(All features are included.)
direct, automated data capture via phone from those interested
mobile keywords to opt in to different church campaigns
automatically create and manage groups
gather information via online forms
polls and surveys
personalized, bulk text messaging
personalized birthday wishes
create and schedule a series of automated messages
2-way integrations with CCB and Planning Center (MailChimp is next)
How it Works
Highlighted videos on how Undelivered Message Alerts works.
Viewing Your "Undelivered" Messages
Want to get started?
Find out more about low credit alerts.
PastorsLine critical alerts help keep your communication effective and engaging 24/7/365.
The PastorsLine platform is a church-driven, bulk texting platform developed and managed by church ‘insiders’. We know churches intimately. We’ve attended them, been part of their management teams and worked with them for many years. Our goal is to serve you by helping you spread the Good News of Jesus Christ. We’ve positioned ourselves to be your in-house, IT team for solutions to your communication issues. In addition to everything our platform can do, our partners love our responsiveness to their needs and fast tech support.
I belong to a Church Communications group on Facebook, and you were highly recommended. We signed up with you over others because we are a multi-generational church and you have an ability to reach people on landlines.
The land line is more familiar with our congregation. When we texted from the other number, some would inquire about who was sending the text as the number was unfamiliar, and we did not use it frequently, so by the time we sent another text, some had forgotten the number.
Myrna and Peter Rohdin
New Life Fellowship Church, Elmhurst, NY
By using the same phone number for texting and calling you get people to remember your phone number. When it comes the time that are ready to reach out to us they know the phone number.
When we finished our evangelistic event in Houston, 70% of those who were baptized, communicated with me through PastorsLine...it had a big influence.
Evangelist, End Time Hope
It’s honestly the best feature that we have utilized. Being able to give one phone number for voice and text simplified our process.
Pastor Gateway Church, Ashland, KY
The personal and almost immediate assistance at [PastorsLine] is so great! We feel valued and important! We love that it is church-based!!! … Jason and the team at [PastorsLine] are always ready to help, make things better, and they also welcome feedback.
Pastor @ College Drive Church
We hired [PastorsLine] to assist us in a new “Small Group” initiative we were launching at our church. The tools they provided us with helped us monitor and take action on hundreds of responses. Our workflow was cut in half and our ability to track, monitor and follow through with the data gathered more than doubled.
Associate Pastor, New Believers
PastorsLine has totally changed not only my workflow, but it's taken our "personal" factor up 10x! Just with our welcome process, we have gone from a 40% READ rate to a 40% CONVERSATION rate. That's just crazy!
So thanks 🙂
““...the guest connection card...We had a great response -- people whose names and contact info we might not have captured otherwise. Our autoresponder directs them to our Welcome Center...where we have a gift...with their name on it."
Sending and receiving texts from our landline number is the #1 feature that ensures visitors and members can engage with us on the most relevant means of communication there is right now. Having one number to advertise, simplifies all graphics, ads, announcements, etc. for us, as well as for those we're trying to reach. I use PastorsLine EVERY DAY. It's changing the way we engage with our members - it's both easier and more effective.
At first, the landline feature seemed like it would overload the church secretary since everyone would have the church phone number saved in their phones. This has not happened! People are simply interacting with our events better than ever before! We love the landline feature.
Associate Pastor, Journey Church
I honestly never realized how many people must have been trying to text our landline all along! We never advertised our landline as a number you could text, but we have gotten multiple members of our congregation and even guests from some of our events to send us texts saying, ‘Thank you for this and that’, and it has been really great to see!
Joy Christian, Center,
St. Cloud, MN
The text message bible study invites are working great. We saw a huge increase from 5-6 to 10-12 and the numbers stayed consistent.
For us [a PastorsLine text-enabled church landline] has been huge for people to be able to text the number they already knew for our church. It means they don’t have to remember two different numbers when they are looking to try and get in touch with us. Most people don’t even realize its mostly an automated process.
Connections Pastor, The Exchange
"Baptism Worship Service Reminders - bulk texting—we were blown away by the number of people who showed up."
Dir. of Admin.
PastorsLine has been a fantastic tool which has enhanced communication with out church family. As with any tool, the secret is in learning how to use it effectively. I have been most excited when I see my church members telling their very own unchurched friends to text “PRAY” to our pastorsline number and have them join our prayer sessions.
Pastors, RGF Church
“[PastorsLine is] a huge answer to something we’ve been looking for. I was able to send a template with a field merge by scheduling it... ”