Easily allow each ministry leader, group leader, staff or volunteer to engage with the groups they need to. You can also assign usage caps, using our permission-based controls. Our multi-users option allows you to avoid communication bottlenecks while keeping the engagement personal and effective.
“What was happening was people from one team would get texts from the other team and not know what to do with them, so we just split it up and gave each team ownership of their own number, and let them run with it, and figure out creative ways to use it. It was just a powerful tool to delegate…it was a tool that everybody can use not just our staff.”
Database Director, Real Life Church
Our Multi-users feature lets you
Choose the quantity of numbers you need based on the size and scope of your church. Smaller ministry? One mobile number for both text and voice might be sufficient. Sending out large numbers of bulk texts simultaneously? Use several numbers, so you don't get flagged by the carriers for ‘spamming’. International numbers give churches with a global reach a more local feel for members abroad.
Give staff access only to the numbers they need for greater efficiency and security—especially important when using our multiuser and/or multicampus feature(s). For example, ministries with many staff members can have a number for each team or leader.
Keep track of all your numbers. The PastorsLine Numbers Summary screen displays all of your unique PastorsLine numbers at a glance. We haven’t lost one yet! Also, you can filter your PastorsLine Inbox(es) by number—receive only the conversations relevant to staff using that number. Our system even allows you to create nicknames when using multiple numbers to help you remember who’s who.
Manage your contact numbers more precisely. PastorsLine has features such as...checking your imported numbers to classify whether they are landlines, VOIP (like Google numbers or another PastorsLine number) or mobile, so you won’t be charged unnecessarily; and blocking, unsubscribing and deleting contacts.
Make use of our multinumber and multiuser features, too.
End Inbox madness. If you are an admin, you can easily filter the Inbox to see only what you want to see or filter to ‘view all’—to keep an eye on things. Assign users to specific numbers and groups to maintain control.
Make use of our multinumber and multicampus features, too.
You get this feature and so much more...
(All features are included.)
direct, automated data capture via phone from those interested
mobile keywords to opt in to different church campaigns
automatically create and manage groups
gather information via online forms
polls and surveys
personalized, bulk text messaging
personalized birthday wishes
create and schedule a series of automated messages
2-way integrations with CCB and Planning Center (MailChimp is next)
How it Works
Highlighted videos on how multi-users works.
Want to get started?
See more help articles
Setting up multiusers makes teamwork more streamlined, faster, and more efficient...especially when paired with multinumbers.
The PastorsLine platform is a church-driven, bulk texting platform developed and managed by church ‘insiders’. We know churches intimately. We’ve attended them, been part of their management teams and worked with them for many years. Our goal is to serve you by helping you spread the Good News of Jesus Christ. We’ve positioned ourselves to be your in-house, IT team for solutions to your communication issues. In addition to everything our platform can do, our partners love our responsiveness to their needs and fast tech support.
...the guest connection card...We had a great response -- people whose names and contact info we might not have captured otherwise. Our autoresponder directs them to our Welcome Center...where we have a gift...with their name on it.
For us [a PastorsLine text-enabled church landline] has been huge for people to be able to text the number they already knew for our church. It means they don’t have to remember two different numbers when they are looking to try and get in touch with us. Most people don’t even realize its mostly an automated process.
Connections Pastor, The Exchange
By using the same phone number for texting and calling you get people to remember your phone number. When it comes the time that are ready to reach out to us they know the phone number.
We hired [PastorsLine] to assist us in a new “Small Group” initiative we were launching at our church. The tools they provided us with helped us monitor and take action on hundreds of responses. Our workflow was cut in half and our ability to track, monitor and follow through with the data gathered more than doubled.
Associate Pastor, New Believers
PastorsLine has totally changed not only my workflow, but it's taken our "personal" factor up 10x! Just with our welcome process, we have gone from a 40% READ rate to a 40% CONVERSATION rate. That's just crazy!
So thanks 🙂
When we finished our evangelistic event in Houston, 70% of those who were baptized, communicated with me through PastorsLine...it had a big influence.
Evangelist, End Time Hope
At first, the landline feature seemed like it would overload the church secretary since everyone would have the church phone number saved in their phones. This has not happened! People are simply interacting with our events better than ever before! We love the landline feature.
Associate Pastor, Journey Church
Thus far it’s worked perfectly!! When we wanna send out a text message we use the church office #.
When somebody calls this #, it just takes them to our office phone where a front desk agent can answer. This is perfect! Far better than our individual cell phones ringing when somebody calls our PastorsLine number. It’s only been a week but it’s working great!
Young Adults Pastor, Faith Chapel
It’s honestly the best feature that we have utilized. Being able to give one phone number for voice and text simplified our process.
Pastor Gateway Church, Ashland, KY
The text message bible study invites are working great. We saw a huge increase from 5-6 to 10-12 and the numbers stayed consistent.
“Our land line [SMS-enabled by PastorsLine] is more familiar to our congregation. When we texted from the other number, some would inquire about who was sending the text as the number was unfamiliar, and we did not use it frequently, so by the time we sent another text, some had forgotten the number.”
Myrna and Peter Rohdin
New Life Fellowship Church, Elmhurst, NY
Sending and receiving texts from our landline number is the #1 feature that ensures visitors and members can engage with us on the most relevant means of communication there is right now. Having one number to advertise, simplifies all graphics, ads, announcements, etc. for us, as well as for those we're trying to reach. I use PastorsLine EVERY DAY. It's changing the way we engage with our members - it's both easier and more effective.
[PastorsLine is] a huge answer to something we’ve been looking for. I was able to send a template with a field merge by scheduling it...
Dr. Matthew Robinson
Baptism Worship Service Reminders - bulk texting—we were blown away by the number of people who showed up.
Director of Admin
PastorsLine has been a fantastic tool which has enhanced communication with out church family. As with any tool, the secret is in learning how to use it effectively. I have been most excited when I see my church members telling their very own unchurched friends to text “PRAY” to our pastorsline number and have them join our prayer sessions.
Pastors, RGF Church
I honestly never realized how many people must have been trying to text our landline all along! We never advertised our landline as a number you could text, but we have gotten multiple members of our congregation and even guests from some of our events to send us texts saying, ‘Thank you for this and that’, and it has been really great to see!
Joy Christian, Center,
St. Cloud, MN
The personal and almost immediate assistance at [PastorsLine] is so great! We feel valued and important! We love that it is church-based!!! … Jason and the team at [PastorsLine] are always ready to help, make things better, and they also welcome feedback.
Pastor @ College Drive Church
I belong to a Church Communications group on Facebook, and you were highly recommended. We signed up with you over others because we are a multi-generational church and you have an ability to reach people on landlines.
Our full feature, free trial
If you sign up today, we will give you a bonus 500 credits. The invite code is MULTIUSERS. So act now. No CC required. No obligation to purchase. We will NOT automatically bill you if you are using our FREE trial. Try it, risk-free.