End Inbox Madness
3 Tools (+ Bonus) to Help
Imagine consolidating all of your email addresses into one Inbox, sharing one email for all the staff, volunteers and departments within your church. All of your emails and communications would be centralized; everybody would see everything, and everyone would be in the loop. This would be a much more efficient way to work - said no one ever!
Tool #1: Our multi-user feature allows you to add as many different users to your account as you need to help spread the workload.
You can limit the number of credits you allocate your users each month, easily add or subtract credits from their accounts, or restrict them to texting certain groups only. You can even assign them to a specific phone number as well! Listen to how Kristen Waddle from Nebo Crossing Church plans to use multiple users in the coming weeks.
This multi-user feature helps filter out the Inbox, so users only see what they need to see - which leads me into our next solution: using multi-numbers!
Tool #2: With multi-numbers, you can add as many phone numbers to your account as you want!
This allows you to assign users their own dedicated number or share a number between multiple users. When the user logs in, they will only see messages sent to the number you have assigned them. As an Admin, you have full access to all the phone numbers and can view all of the messages at once, or you can filter the messages by phone number. In this way, we allow you to have a complete overview of all the phone numbers and activity associated with each number but still allow the users the convenience of seeing only the messages they need to see.
Tool #3: Another way we help you “end Inbox madness” is through our multi-campus feature.
This allows you to add multiple organizations, divisions or campuses and have them all linked together, so you can quickly switch between accounts. One of the benefits of this feature is that each campus is allowed to run independently of the others. You can add multiple users, multiple numbers, and because they are separate accounts, each campus has its own billing and plan. You can also use the same keywords across all the campuses for consistency!
We even have a bonus
multi-solution for you!
Take the keyword ‘GUEST’ as an example. You can add the keywords ‘GUEST’, ‘GUESTS’, ‘GUESS’, or even catch that person who never listens and texts something totally off like ‘VISITOR’ when you clearly said the keyword was ‘GUEST’. You know that happens. Well now you can catch even that person!
You get this feature and so much more...
(All features are included.)
direct, automated data capture via phone from those interested
mobile keywords to opt in to different church campaigns
automatically create and manage groups
gather information via online forms
polls and surveys
personalized, bulk text messaging
personalized birthday wishes
create and schedule a series of automated messages
2-way integrations with CCB and Planning Center (MailChimp is next)
Let’s face it, if a tool doesn’t help quiet the noise, calm the chaos and it isn’t scalable, it isn’t doing you any good to continue using it. So if your church has this need, it might be worth it to you to check out how we are saving churches tons of frustration and increasing their communication effectiveness.
The PastorsLine platform is a church-driven, bulk texting platform developed and managed by church ‘insiders’. We know churches intimately. We’ve attended them, been part of their management teams and worked with them for many years. Our goal is to serve you by helping you spread the Good News of Jesus Christ. We’ve positioned ourselves to be your in-house, IT team for solutions to your communication issues. In addition to everything our platform can do, our partners love our responsiveness to their needs and fast tech support.
The text message bible study invites are working great. We saw a huge increase from 5-6 to 10-12 and the numbers stayed consistent.
I belong to a Church Communications group on Facebook, and you were highly recommended. We signed up with you over others because we are a multi-generational church and you have an ability to reach people on landlines.
...the guest connection card...We had a great response -- people whose names and contact info we might not have captured otherwise. Our autoresponder directs them to our Welcome Center...where we have a gift...with their name on it.
The personal and almost immediate assistance at [PastorsLine] is so great! We feel valued and important! We love that it is church-based!!! … Jason and the team at [PastorsLine] are always ready to help, make things better, and they also welcome feedback.
Pastor @ College Drive Church
By using the same phone number for texting and calling you get people to remember your phone number. When it comes the time that are ready to reach out to us they know the phone number.
For us [a PastorsLine text-enabled church landline] has been huge for people to be able to text the number they already knew for our church. It means they don’t have to remember two different numbers when they are looking to try and get in touch with us. Most people don’t even realize its mostly an automated process.
Connections Pastor, The Exchange
Baptism Worship Service Reminders - bulk texting—we were blown away by the number of people who showed up.
Director of Admin
I honestly never realized how many people must have been trying to text our landline all along! We never advertised our landline as a number you could text, but we have gotten multiple members of our congregation and even guests from some of our events to send us texts saying, ‘Thank you for this and that’, and it has been really great to see!
Joy Christian, Center,
St. Cloud, MN
Sending and receiving texts from our landline number is the #1 feature that ensures visitors and members can engage with us on the most relevant means of communication there is right now. Having one number to advertise, simplifies all graphics, ads, announcements, etc. for us, as well as for those we're trying to reach. I use PastorsLine EVERY DAY. It's changing the way we engage with our members - it's both easier and more effective.
Thus far it’s worked perfectly!! When we wanna send out a text message we use the church office #.
When somebody calls this #, it just takes them to our office phone where a front desk agent can answer. This is perfect! Far better than our individual cell phones ringing when somebody calls our PastorsLine number. It’s only been a week but it’s working great!
Young Adults Pastor, Faith Chapel
PastorsLine has totally changed not only my workflow, but it's taken our "personal" factor up 10x! Just with our welcome process, we have gone from a 40% READ rate to a 40% CONVERSATION rate. That's just crazy!
So thanks 🙂
PastorsLine has been a fantastic tool which has enhanced communication with out church family. As with any tool, the secret is in learning how to use it effectively. I have been most excited when I see my church members telling their very own unchurched friends to text “PRAY” to our pastorsline number and have them join our prayer sessions.
Pastors, RGF Church
At first, the landline feature seemed like it would overload the church secretary since everyone would have the church phone number saved in their phones. This has not happened! People are simply interacting with our events better than ever before! We love the landline feature.
Associate Pastor, Journey Church
[PastorsLine is] a huge answer to something we’ve been looking for. I was able to send a template with a field merge by scheduling it...
Dr. Matthew Robinson
“Our land line [SMS-enabled by PastorsLine] is more familiar to our congregation. When we texted from the other number, some would inquire about who was sending the text as the number was unfamiliar, and we did not use it frequently, so by the time we sent another text, some had forgotten the number.”
Myrna and Peter Rohdin
New Life Fellowship Church, Elmhurst, NY
We hired [PastorsLine] to assist us in a new “Small Group” initiative we were launching at our church. The tools they provided us with helped us monitor and take action on hundreds of responses. Our workflow was cut in half and our ability to track, monitor and follow through with the data gathered more than doubled.
Associate Pastor, New Believers
It’s honestly the best feature that we have utilized. Being able to give one phone number for voice and text simplified our process.
Pastor Gateway Church, Ashland, KY
When we finished our evangelistic event in Houston, 70% of those who were baptized, communicated with me through PastorsLine...it had a big influence.