What is PastorsLine?
PastorsLine, powered by Fluidm.in, is designed with churches and ministries in mind. It’s a cloud-based text and voice system that allows you to easily build your database and engage with your members and visitors using fun and innovate options. You can manage and engage with your list on your desktop or mobile devices at a fraction of the time.
At PastorsLine, we are passionate about reaching a dying world with the Good News of Jesus Christ. Methods change, but this message of Hope never has and never will. In a world where people can connect anywhere, we want to make sure ministries can reach people everywhere - even on their mobile devices.
We know churches intimately. We’ve attended them, been part of their management teams and worked with them for many years. Our ‘insider perspective’ puts us in a unique place to serve you.
Church resources can be a big challenge. That’s why we’ve organized ourselves to be your church-driven, in-house, IT team for solutions to your communication issues. And your sharing our costs with other like-minded people let’s us adapt to your church’s needs in a more affordable way.
Work hard at being the best in our field
Doing what we do best
Specifically, church-driven, bulk text and call. Gives you the freedom to use the best from other apps—like our email integration with MailChimp (CCBChimp).
Our company’s goal:
To be in the business of giving utility, not marketing hype. Our ‘sell’ is solving your problems, being a solution you can grow with. We LISTEN to what our church clients have to say: you bring the requests and we get it done by identifying the church-driven core function, doing the research, and creating the code.
Our company’s position:
Affordability. Texting companies using long codes are most likely using the KPHP platform Twilio. Our pricing calculation is simple: Twilio x our rate—a fair rate to keep our company’s lights on. Pricewise? We’re the same or more economical than other players.
Good for you:
Paying into a shared-build
lowers your upfront investment.
Good for us:
We’re into client volume. We will work for every church that comes through our doors.
We’re small but not tiny
At the moment, we have over 800 active church leaders, from churches in all size ranges are using PastorsLine as part of their digital communications strategies. Our church partners trust us to store thousands of contacts and send hundreds of thousands of SMS messages each month.
The PastorsLine platform is a church-driven, bulk texting platform developed and managed by church ‘insiders’. We know churches intimately. We’ve attended them, been part of their management teams and worked with them for many years. Our goal is to serve you by helping you spread the Good News of Jesus Christ. We’ve positioned ourselves to be your in-house, IT team for solutions to your communication issues. In addition to everything our platform can do, our partners love our responsiveness to their needs and fast tech support.
PastorsLine has totally changed not only my workflow, but it's taken our "personal" factor up 10x! Just with our welcome process, we have gone from a 40% READ rate to a 40% CONVERSATION rate. That's just crazy!
So thanks 🙂
By using the same phone number for texting and calling you get people to remember your phone number. When it comes the time that are ready to reach out to us they know the phone number.
For us [a PastorsLine text-enabled church landline] has been huge for people to be able to text the number they already knew for our church. It means they don’t have to remember two different numbers when they are looking to try and get in touch with us. Most people don’t even realize its mostly an automated process.
Connections Pastor, The Exchange
PastorsLine has been a fantastic tool which has enhanced communication with out church family. As with any tool, the secret is in learning how to use it effectively. I have been most excited when I see my church members telling their very own unchurched friends to text “PRAY” to our pastorsline number and have them join our prayer sessions.
Pastors, RGF Church
At first, the landline feature seemed like it would overload the church secretary since everyone would have the church phone number saved in their phones. This has not happened! People are simply interacting with our events better than ever before! We love the landline feature.
Associate Pastor, Journey Church
When we finished our evangelistic event in Houston, 70% of those who were baptized, communicated with me through PastorsLine...it had a big influence.
Evangelist, End Time Hope
Baptism Worship Service Reminders - bulk texting—we were blown away by the number of people who showed up.
Director of Admin
The text message bible study invites are working great. We saw a huge increase from 5-6 to 10-12 and the numbers stayed consistent.
I belong to a Church Communications group on Facebook, and you were highly recommended. We signed up with you over others because we are a multi-generational church and you have an ability to reach people on landlines.
We hired [PastorsLine] to assist us in a new “Small Group” initiative we were launching at our church. The tools they provided us with helped us monitor and take action on hundreds of responses. Our workflow was cut in half and our ability to track, monitor and follow through with the data gathered more than doubled.
Associate Pastor, New Believers
...the guest connection card...We had a great response -- people whose names and contact info we might not have captured otherwise. Our autoresponder directs them to our Welcome Center...where we have a gift...with their name on it.
The personal and almost immediate assistance at [PastorsLine] is so great! We feel valued and important! We love that it is church-based!!! … Jason and the team at [PastorsLine] are always ready to help, make things better, and they also welcome feedback.
Pastor @ College Drive Church
Thus far it’s worked perfectly!! When we wanna send out a text message we use the church office #.
When somebody calls this #, it just takes them to our office phone where a front desk agent can answer. This is perfect! Far better than our individual cell phones ringing when somebody calls our PastorsLine number. It’s only been a week but it’s working great!
Young Adults Pastor, Faith Chapel
Sending and receiving texts from our landline number is the #1 feature that ensures visitors and members can engage with us on the most relevant means of communication there is right now. Having one number to advertise, simplifies all graphics, ads, announcements, etc. for us, as well as for those we're trying to reach. I use PastorsLine EVERY DAY. It's changing the way we engage with our members - it's both easier and more effective.
[PastorsLine is] a huge answer to something we’ve been looking for. I was able to send a template with a field merge by scheduling it...
Dr. Matthew Robinson
I honestly never realized how many people must have been trying to text our landline all along! We never advertised our landline as a number you could text, but we have gotten multiple members of our congregation and even guests from some of our events to send us texts saying, ‘Thank you for this and that’, and it has been really great to see!
Joy Christian, Center,
St. Cloud, MN
It’s honestly the best feature that we have utilized. Being able to give one phone number for voice and text simplified our process.
Pastor Gateway Church, Ashland, KY
“Our land line [SMS-enabled by PastorsLine] is more familiar to our congregation. When we texted from the other number, some would inquire about who was sending the text as the number was unfamiliar, and we did not use it frequently, so by the time we sent another text, some had forgotten the number.”
Myrna and Peter Rohdin
New Life Fellowship Church, Elmhurst, NY
Not a one-man show
A global product requires a global team
Another advantage of a global strategy is that we can choose from the best, forming a tried and tested team with an established relationship. Communication? Constantly via Slack, Skype, Basecamp 3… not to mention emails.
The PastorsLine Core Team
100% of PastorsLine's investors are Christians who have our company covered with more than just money, devoting their experience, expertise and energy when needed. Here are some of the key faces of our company.
(not the usual) Work culture
What you see is what you get… from the non-scripted website chat to the “colleague at the office / down-the-street neighbor” feel. Same for our staff. We aim for a relaxed, natural approach, investing in our clients, workers, and company before our partners (investors).
Huge for us. We are upfront about what is working…and what is not, treating adults like, well, adults. Texts undelivered? The PastorsLine system flags them, so you know what didn’t go out. Something in the platform out of whack? Our text and email notifications system means we will probably know about it before you do—you won’t find us sleeping on the job.
We believe that people are usually ok if things sometimes fail…
…but they are never ok if they didn’t know about it.
Another biggie. We always write down client comments about what’s good, what’s not, and what they’d like to see. Bugs are tracked and then fixed-tested-reviewed to make sure they are done. Client ‘wishlist’ items enter the work schedule and are moved along.
We’re agile… and we’re not speaking of backbends.
Our mission is to code then deploy. We are not into long developments and taking months before going to market. We prefer to plan, code fast, and then tweak as we go. Two big plusses: we don’t burn up our cash resources and the great feedback makes our system even stronger.
Makes sense? We think so…and best practices agree, especially with cloud solutions that deploy the code with immediate updating for all (think: patches and updates). Non-cloud solutions? Companies have to send out a fix, wait for it to distributed and hope that the user installs.
What’s in our ToolBox?
We keep pace with best practices, so that PastorsLine becomes more reliable, more efficient, and more secure.
PastorsLine is a custom-coded, PHP program.
We host on Amazon to insure a scalable architecture: Load greater? More servers are ready.
Server failure? Our platform automatically switches to new servers and rebuilds.
Security is via SSL certificates.
Our passwords are secure. Client passwords are hashed and encrypted: a rare event of unauthorized access to our database would have a minimal effect as hackers can’t use your passwords. Within our team, we use LastPass and access to our system is on an ‘as needed’ basis.
We use the Bitbucket versioning control system software with multi-branches to quickly resolve issues including rollback, if needed.
Project management is handled by Trello: items are moved along a series of ‘burners’ (back burner to front burner) and color coded. This means we always know where everything is. All request requests are added and tracked.
Our main hub for people, info, and billing is InfusionSoft.
We love Slack. It has officially replaced the ever-so-buggy Skype.
We love slack. It has officially replaced the ever-so-buggy Skype.
Client support: not a game of hide-and-seek
We try our best to be all over, so you can find us when you need us. You can…
• Join our Facebook group.
• Get to us on our Slack channel.
• Read our Help articles.
• Take advantage of our Website chat option.
• Call our Company’s main telephone number.
• Tweet us.
• Send us an email.
We also schedule meetings, offer webinars, and hold office hours.
Why Do Leading Churches
and Ministries Choose Us?
We help small ministries to mega-churches communicate
effectively with their members and visitors through text, voice, and social.