Keeping an eye on your texting and calling statistics helps you stay on track with your communication goals. Checking your credits enables you to see if you are on the right plan for your needs. For example, if you are usually using more credits than your plan gives, causing you to continually buy extra buckets, it may be more economical for you to switch to a higher plan. Having a look at your incoming and outgoing texts and calls helps you see if you and your communications team are reaching out as you intended. If the volume is too low, it may be time to brainstorm ways you can reach out more or to consider rightsizing your account.
The improvement
We have improved the Messages and Call Summary to include the total monthly usage summary. This will compliment the current Billing cycle summary to give you a different view to filter your usage.
To access this, you will click on the first toggle to switch between the By Billing Cycle view and the By Monthly Cycle view.
Messages and Calls Summary Widget
For more information about how to get to and use this feature (as well as other ways to see your usages), check out this article.
category: Web App (V3) tags: messages, monthly credit usage, statistics
About the author
Anne Heath
Anne is a stay at home Mom and also volunteers at her kids’ schools and her church in her spare time. Her hobbies include weightlifting, crafting, photography and coffee consumption! She found PastorsLine through a CCB-recommended webinar while volunteering to help the assimilations pastor and fell in love with it almost instantly. She started implementing PastorsLine to help their church grow and also get their existing members and new families more connected and plugged into the church.
