Our campaigns modules are powerful but they had lacked good visibility. E.g. Say a number of your subscribers texted in WELCOME to your local number. You are asking for name and email (phone is always captured), but they stopped after giving you their name. Now what? How do you know ALL those who stopped at this step? Before, you would have been required to go through each message in your Inbox. The new view options now give you a list of participants for the two major campaigns (data capture and automated messages). You will have similar options for the Automated Messages where you can know where someone is in the process.
This new visible view let’s you get in touch in a more relevant way to keep the communication flowing.
tags: Inbox