Let’s use the following example: your subscriber (407-407-4070) texts ORLANDO (the keyword you can choose) to your PastorsLine # 1(407)111-2222.

1. If it’s that subscriber’s first time, we will IMMEDIATELY send that subscribers data over to that CCB group. If not, and depending on how you set up the response, we will let them know they are already connected to that group and do nothing or override it with the new data they provide.

2. The above is sent together with the following data capture request (as one SMS). The first being, whichever data capture option is turned on. In this case, we want to capture their name next. If the subscriber (407-407-4070) provides their full name, we will IMMEDIATELY update their info to that specific CCB group. If they only reply with a single word, we will assume that's their first name update the first name field in CCB.

3. Then we can do the same for the remaining items. Each time our system will wait for a response before triggering the next step. Once received, we will immediately send that info over to CCB and send the next question (repeat).

4. You will also be able to send a final message once all the data requested is captured.

Note: It's worth noting now, that they don't need to opt-in to be synced. If you manually add them to the group from our PL interface, those names will also sync as well.

If you update a CCB group that is synced to PastorsLine, we will pull in those records once you login online. You also have the option to manually sync everything as well - pulling in the latest records.

So with volume, organizations tend to use a shortcode (5 - 6 digit number and that technology) which requires a few steps to setup; docs to sign (including ID etc), setup time and costs are higher, recurring cost to retain the use of the shared short code. The benefit is that you will be able to send to larger groups faster. i.e. 100 SMS / sec (short code) vs. 1 SMS / sec (long code). So sending to a list with 3000 subscribers with the long code will take 50 minutes to complete.

Another potential issue that long codes have on volume is bulk messages using the same content in a short period (> 15 minutes) may be flagged by some mobile carriers. But here's our solution.

Solution: What our system can do is rotate between several long codes (local numbers) that you own. Then we can assign 500 subscribers per number. In our example, 3000 subscribers, will use 6 phone numbers to send out the weekly message you mentioned. The total time will be about 8 minutes for everyone to get the message. Was that the reason why you requested 5 numbers? If so, then that's our best solution that give you the best of both worlds (relationship building tools + volume) read more here .

It would not matter. All the responses and actions comes back to the same inbox and will trigger the same auto-responses. I believe the long code benefits and solution we offer, outweighs the benefit of using a shortcode (cost, time, relationship building).